{"id":31,"date":"2020-03-31T10:55:04","date_gmt":"2020-03-31T10:55:04","guid":{"rendered":"https:\/\/neu.hundertwasser-schule.de\/?page_id=31"},"modified":"2020-04-08T07:55:59","modified_gmt":"2020-04-08T07:55:59","slug":"die-grundhaltung-loesungs-und-ressourcenorientierte-kommunikation","status":"publish","type":"page","link":"https:\/\/hundertwasser-schule.de\/cs_cz\/die-grundhaltung-loesungs-und-ressourcenorientierte-kommunikation\/","title":{"rendered":"Z\u00e1kladn\u00ed p\u0159\u00edstup: Komunikace zam\u011b\u0159en\u00e1 na \u0159e\u0161en\u00ed a zdroje"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"31\" class=\"elementor elementor-31\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-31ae5048 elementor-section-stretched elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"31ae5048\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d45cc68\" data-id=\"7d45cc68\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-571564ab elementor-widget elementor-widget-image\" data-id=\"571564ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"230\" src=\"https:\/\/hundertwasser-schule.de\/wp-content\/uploads\/2020\/03\/bild1.jpg\" class=\"attachment-full size-full wp-image-108\" alt=\"\" srcset=\"https:\/\/hundertwasser-schule.de\/wp-content\/uploads\/2020\/03\/bild1.jpg 1920w, https:\/\/hundertwasser-schule.de\/wp-content\/uploads\/2020\/03\/bild1-300x36.jpg 300w, https:\/\/hundertwasser-schule.de\/wp-content\/uploads\/2020\/03\/bild1-1024x123.jpg 1024w, https:\/\/hundertwasser-schule.de\/wp-content\/uploads\/2020\/03\/bild1-768x92.jpg 768w, https:\/\/hundertwasser-schule.de\/wp-content\/uploads\/2020\/03\/bild1-1536x184.jpg 1536w, https:\/\/hundertwasser-schule.de\/wp-content\/uploads\/2020\/03\/bild1-20x2.jpg 20w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-18b68af6 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"18b68af6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-469e150c\" data-id=\"469e150c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-57a6d64b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"57a6d64b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c9e9def\" data-id=\"5c9e9def\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f85c158 elementor-widget elementor-widget-spacer\" data-id=\"5f85c158\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-83b374e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"83b374e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3879ba0\" data-id=\"3879ba0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f657f7 elementor-widget elementor-widget-text-editor\" data-id=\"3f657f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>Ve \u0161kole Hundertwasser je ve\u0161ker\u00e1 odborn\u00e1 komunikace zalo\u017eena na p\u0159\u00edstupu orientovan\u00e9m na \u0159e\u0161en\u00ed a zdroje: v\u0161echny rozhovory a reflexe se \u017e\u00e1ky, rozhovory KESS, v\u0161echny rozhovory s rodi\u010di, ale tak\u00e9 v\u0161echny porady a setk\u00e1n\u00ed zam\u011bstnanc\u016f. Komunikace orientovan\u00e1 na \u0159e\u0161en\u00ed velmi p\u0159isp\u00edv\u00e1 k pozitivn\u00ed atmosf\u00e9\u0159e v na\u0161\u00ed \u0161kole a k tomu, \u017ee se v n\u00ed v\u0161echny d\u011bti i dosp\u011bl\u00ed mohou c\u00edtit dob\u0159e.<\/div><div>V\u0161ichni zam\u011bstnanci \u0161koly a celodenn\u00ed pracovn\u00edci absolvuj\u00ed z\u00e1kladn\u00ed \u0161kolen\u00ed v komunikaci zam\u011b\u0159en\u00e9 na \u0159e\u0161en\u00ed a tak\u00e9 \u00favodn\u00ed \u0161kolen\u00ed podporovan\u00e9 t\u00fdmem. \u0160kola a celodenn\u00ed \u0161kola ve spolupr\u00e1ci s Institutem pro komunikaci orientovanou na \u0159e\u0161en\u00ed v Bielefeldu (ILK) ka\u017edoro\u010dn\u011b nab\u00edz\u00ed nov\u00fdm koleg\u016fm sezn\u00e1men\u00ed s praktickou prac\u00ed s t\u00edmto poradensk\u00fdm p\u0159\u00edstupem. Pravideln\u011b se konaj\u00ed koncep\u010dn\u00ed dny na toto t\u00e9ma pro v\u0161echny zam\u011bstnance \u0161koly a celodenn\u00edho provozu.<\/div><p>Kr\u00e1tk\u00fd teoretick\u00fd \u00favod, z n\u011bho\u017e citujeme n\u00e1sleduj\u00edc\u00ed \u00faryvek, naleznete na adrese<cite class=\"iUh30\">www.loesungsfokussiert.de \u00a0\u00a0<\/cite><\/p><p>\u00a0<\/p><div>\"LFT* (terapie zam\u011b\u0159en\u00e1 na \u0159e\u0161en\u00ed) byla vyvinuta po\u010d\u00e1tkem 80. let minul\u00e9ho stolet\u00ed Stevem de Shazerem, Insoo Kim Berg a kolegy z Brief Family Therapy Center (Milwaukee, USA) a byla pr\u016fb\u011b\u017en\u011b modifikov\u00e1na. P\u0159\u00edstup zam\u011b\u0159en\u00fd na \u0159e\u0161en\u00ed je model nez\u00e1visl\u00fd na probl\u00e9mu a siln\u011b orientovan\u00fd na zdroje pro veden\u00ed rozhovor\u016f v r\u016fzn\u00fdch oblastech pou\u017eit\u00ed. Charakteristick\u00fdmi znaky p\u0159\u00edstupu zam\u011b\u0159en\u00e9ho na \u0159e\u0161en\u00ed jsou intenzivn\u00ed orientace na c\u00edl a zdroje, zplnomocn\u011bn\u00ed a pragmatick\u00e9 hled\u00e1n\u00ed dal\u0161\u00edch mo\u017en\u00fdch krok\u016f k \u0159e\u0161en\u00ed. Z\u00e1kladn\u00edm p\u0159edpokladem LFT je, \u017ee k nalezen\u00ed \u0159e\u0161en\u00ed nen\u00ed nutn\u00e9 hloubkov\u00e9 zkoum\u00e1n\u00ed struktury a p\u0159\u00ed\u010din probl\u00e9m\u016f. P\u0159edpokl\u00e1d\u00e1 se sp\u00ed\u0161e, \u017ee povzbuzov\u00e1n\u00ed klient\u016f k tomu, aby hovo\u0159ili o v\u00fdjimk\u00e1ch z probl\u00e9mu v minulosti a o p\u0159\u00e1n\u00edch a c\u00edlech do budoucna, je u\u017eite\u010dn\u00e9 pro vypracov\u00e1n\u00ed krok\u016f k \u0159e\u0161en\u00ed.<\/div><p>\u00a0<\/p><div>P\u0159edpokl\u00e1d\u00e1me, \u017ee ka\u017ed\u00fd \u010dlov\u011bk ji\u017e m\u00e1 v\u0161echny zdroje, kter\u00e9 pot\u0159ebuje k vypracov\u00e1n\u00ed sv\u00e9ho \u0159e\u0161en\u00ed. \u00dakolem poradce je tyto zdroje aktivovat a nasm\u011brovat rozhovor na chv\u00edle, kdy se \"v\u011bci da\u0159\u00ed l\u00e9pe\". V t\u011bchto bezprobl\u00e9mov\u00fdch chv\u00edl\u00edch a v ment\u00e1ln\u00edm p\u0159ehr\u00e1v\u00e1n\u00ed \"p\u0159edst\u00edr\u00e1n\u00ed - \u017ee - probl\u00e9m - u\u017e - byl - vy\u0159e\u0161en\" se skr\u00fdvaj\u00ed cenn\u00e1 vod\u00edtka pro rozvoj skute\u010dn\u00fdch \u0159e\u0161en\u00ed. Odborn\u00edci zam\u011b\u0159uj\u00edc\u00ed se na \u0159e\u0161en\u00ed vedou rozhovor direktivn\u011b sm\u011brem k c\u00edl\u016fm, zdroj\u016fm a prvn\u00edm mal\u00fdm krok\u016fm, ale co nejm\u00e9n\u011b direktivn\u011b k obsahu toho, o \u010dem se mluv\u00ed. Sm\u011br a cestu ur\u010duje klient. Z\u00e1rove\u0148 jsou p\u0159\u00edmo i nep\u0159\u00edmo posilov\u00e1ny objeven\u00e9 zdroje a dosa\u017een\u00e9 \u00fasp\u011bchy.\u00a0<\/div><p>V\u011b\u0159\u00edme, \u017ee nejlep\u0161\u00edm zp\u016fsobem, jak pomoci lidem p\u0159ekonat probl\u00e9my, je zam\u011b\u0159it pozornost prost\u0159ednictv\u00edm rozhovoru na c\u00edle, v\u00fdjimky z probl\u00e9mu a siln\u00e9 str\u00e1nky. Neanalyzujeme tolik, jak a pro\u010d probl\u00e9my vznikly, ale sp\u00ed\u0161e se spole\u010dn\u011b zam\u011b\u0159ujeme na to, kam chceme sm\u011b\u0159ovat.<\/p><p>Zpravidla si hned na za\u010d\u00e1tku rozhovoru ujasn\u00edme, jak\u00e9 c\u00edle a p\u0159\u00e1n\u00ed n\u00e1\u0161 klient m\u00e1:<\/p><ul><li style=\"list-style-type: none;\"><ul><li>Jak p\u0159esn\u011b bude vypadat \u017eivot, a\u017e probl\u00e9my zmiz\u00ed?<\/li><li>Co by tedy n\u00e1\u0161 klient ud\u011blal jinak jako prvn\u00ed?<\/li><li>Co d\u00e1l?<\/li><li>Kdo v jeho okol\u00ed by si jako prvn\u00ed v\u0161iml, \u017ee probl\u00e9m zmizel, ani\u017e by ho klient p\u0159\u00edmo \u0159e\u0161il?<\/li><\/ul><\/li><\/ul><p>\u00a0<\/p><p>Prvn\u00edm krokem je tedy spole\u010dn\u00e9 vypracov\u00e1n\u00ed konkr\u00e9tn\u00edho c\u00edle, \u017e\u00e1douc\u00edho obrazu budoucnosti, kter\u00fd na\u0161im klient\u016fm d\u00e1 nov\u00fd sm\u011br (zam\u011b\u0159en\u00ed).<\/p><p>Pak je d\u016fle\u017eit\u00e9 zjistit, jak\u00fd by mohl b\u00fdt prvn\u00ed mal\u00fd, konkr\u00e9tn\u00ed a provediteln\u00fd krok k tomuto c\u00edli. Kdy\u017e je jasn\u00e9, jak\u00fd by mohl b\u00fdt prvn\u00ed mal\u00fd krok, \u010dasto se objev\u00ed n\u00e1pad na dal\u0161\u00ed mal\u00fd, druh\u00fd krok, ... .<\/p><div>P\u0159i hled\u00e1n\u00ed dal\u0161\u00edch mal\u00fdch krok\u016f m\u016f\u017ee b\u00fdt velmi u\u017eite\u010dn\u00e9 p\u0159edstavit si, kdy se v\u011bci da\u0159\u00ed l\u00e9pe a pro\u010d se da\u0159\u00ed l\u00e9pe (v\u00fdjimky). Jedn\u00edm z na\u0161ich hlavn\u00edch \u00fakol\u016f je podpo\u0159it klienty, aby tyto znalosti aktivovali a vyu\u017eili je pro aktu\u00e1ln\u00ed \u0159e\u0161en\u00ed probl\u00e9mu. P\u0159i tom v\u0161em se v\u017edy zab\u00fdv\u00e1me konkr\u00e9tn\u00edm kon\u00e1n\u00edm, c\u00edt\u011bn\u00edm a my\u0161len\u00edm. \u010cinnost zam\u011b\u0159en\u00e1 na \u0159e\u0161en\u00ed je tedy velmi praktick\u00e1 a \u00fazce orientovan\u00e1 na osobn\u00ed nebo profesn\u00ed ka\u017edodennost.\" Pro spole\u010dnou pr\u00e1ci na na\u0161\u00ed \u0161kole je z\u00e1sadn\u00ed, aby se v\u0161ichni pracovn\u00edci \u0161koly a celodenn\u00ed \u0161koly ve v\u0161ech oblastech pr\u00e1ce setk\u00e1vali navz\u00e1jem i s \u017e\u00e1ky a jejich rodinami ze spole\u010dn\u00e9ho z\u00e1kladn\u00edho postoje a na z\u00e1klad\u011b tohoto spole\u010dn\u00e9ho z\u00e1kladn\u00edho postoje.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-08158d6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"08158d6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-43e97ae\" data-id=\"43e97ae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e5f2233 elementor-widget elementor-widget-spacer\" data-id=\"e5f2233\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>In der Hundertwasser-Schule basiert alle professionelle Kommunikation auf dem l\u00f6sungs- und ressourcenorientierten Ansatz: alle Gespr\u00e4che und Reflexionen mit den Sch\u00fclerinnen und Sch\u00fclern, die KESS-Gespr\u00e4che, alle Gespr\u00e4che mit den Eltern, aber auch alle Personalentwicklungs- und Mitarbeitergespr\u00e4che. Die l\u00f6sungsorientierte Komunikation leistet einen sehr gro\u00dfen Beitrag zu der positiven Atmosph\u00e4re an unserer Schule und dazu, dass sich alle [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-31","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hundertwasser-schule.de\/cs_cz\/wp-json\/wp\/v2\/pages\/31","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hundertwasser-schule.de\/cs_cz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hundertwasser-schule.de\/cs_cz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hundertwasser-schule.de\/cs_cz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hundertwasser-schule.de\/cs_cz\/wp-json\/wp\/v2\/comments?post=31"}],"version-history":[{"count":3,"href":"https:\/\/hundertwasser-schule.de\/cs_cz\/wp-json\/wp\/v2\/pages\/31\/revisions"}],"predecessor-version":[{"id":197,"href":"https:\/\/hundertwasser-schule.de\/cs_cz\/wp-json\/wp\/v2\/pages\/31\/revisions\/197"}],"wp:attachment":[{"href":"https:\/\/hundertwasser-schule.de\/cs_cz\/wp-json\/wp\/v2\/media?parent=31"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}